FAQs

West Michigan Carpet and Floor
  • What types of flooring do you offer?

    We provide and install a comprehensive selection of flooring products for residential and commercial properties throughout West Michigan:

    - Carpet — including plush, berber, frieze, and commercial-grade varieties

    - Hardwood — both solid and engineered hardwood in numerous species and finishes

    - Luxury vinyl plank (LVP) — waterproof, durable, and among the most requested flooring options for Michigan homeowners

    - Laminate — a cost-effective, durable alternative to traditional hardwood

    - Tile — porcelain, ceramic, and natural stone suitable for floors, showers, and backsplashes

    - Area rugs — a broad selection designed to complement any flooring installation

    Each product category includes multiple styles, colors, and durability ratings. We assist you in selecting the appropriate solution for your home, lifestyle, and budget — whether your property is located in Muskegon, Hart, Ludington, or elsewhere in West Michigan.
  • Do you install hardwood flooring in West Michigan?

    Yes. We provide and install both solid hardwood and engineered hardwood throughout West Michigan. Hardwood represents a substantial investment that increases property value — and given Michigan's seasonal humidity fluctuations, we guide you toward the appropriate species and finish that performs reliably throughout the year. Visit our showroom in Hart, MI to view current samples and arrange a free measurement appointment.
  • Do you offer custom area rugs?

    Yes. If you find a carpet you love, we can cut it to your desired size and professionally bind the edges to create a beautiful custom area rug. Whether you're looking for a statement piece for a living room, a runner for a hallway, or a rug tailored to a unique space, we can help you select the right carpet and customize it to fit your needs.
  • Do you supply and install countertops for kitchens and bathrooms?

    Yes. We provide and install multiple countertop surfaces including quartz, laminate, and solid surface materials for kitchens, bathrooms, and laundry rooms. Whether you are completing a full kitchen renovation or updating worn countertops, we assist you in selecting a surface that is durable, attractive, and appropriate for your budget. Installation is performed by our own crew — we do not subcontract this work.
  • Do you offer tile installation in West Michigan?

    Yes. We install tile for bathroom floors, shower surrounds, kitchen backsplashes, entryways, and additional applications. We work with porcelain, ceramic, and natural stone tile in numerous sizes and finishes. Tile installation requires careful attention — grout lines, substrate preparation, and waterproofing are critical — so working with an experienced installer is important. Our crew has completed hundreds of tile installations across Muskegon, Hart, Ludington, and surrounding communities.
  • Do you sell and install window treatments?

    Yes. In addition to flooring, we provide a complete range of window blinds and shades for residential and commercial properties. We manage the entire process from product selection and measurement through professional installation. We also repair existing blinds — so if your current window treatments are damaged but salvageable, contact us before purchasing replacements.
  • Do you work on commercial flooring projects?

    Yes. We serve homeowners, business owners, property managers, and contractors throughout West Michigan. Commercial-grade carpet, LVP, and tile are available in specifications designed for high foot traffic and heavy use. If you need flooring for an office, retail location, rental property, or multi-unit building, contact us for a commercial estimate — (231) 873-5440.
  • Where are you located?

    Our showroom is located at 911 S State St, Hart, MI 49420 in Oceana County. Our hours are Monday, Tuesday, Thursday, and Friday 9am–5pm; Wednesday and Saturday 9am–1pm. We also provide free in-home consultations throughout our service area, so if traveling to Hart is inconvenient we will visit your property.
  • What areas of West Michigan do you serve?

    We provide services throughout Oceana, Mason, and Muskegon counties including:

    Hart, Muskegon, Ludington, Whitehall, Montague, Shelby, Pentwater, Fremont, Scottville, Silver Lake, Hesperia, Rothbury, and New Era — along with surrounding communities across West Michigan.

    If you are uncertain whether we serve your location, call us at (231) 873-5440 for confirmation.
  • Are you a family-owned business?

    Yes. West Michigan Carpet and Floor was established by Roy Griffis in 1959 and remains family-owned and operated today by Jared Griffis (over 40 years of installation experience), his wife Pam, and their son Caleb. We are an independent business, not a franchise or chain. When you contact us, you communicate directly with the people who will visit your property and complete the work.